HighRised Casino Privacy Policy

1. Introduction

HighRised Casino (“HighRised Casino,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, games, and related services (the “Service”).

By creating an account or using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Account information

• Username
• Email address
• Password (stored in hashed form — we do not store plain-text passwords)
• Profile photo / avatar (if you upload one)
• Authentication provider information (e.g., if you sign in with Google)

Gameplay and usage information

• Virtual wallet balance and table chip stacks
• Win/loss/push statistics
• Table activity, seating, and session data
• Chat messages sent in table or global chat

Technical information

• Browser type and device information
• IP address (used for security, session management, and abuse prevention)
• Session cookies required to keep you logged in
• Server and error logs

3. How We Use Information

We use collected information to:

• Create and manage your account
• Authenticate logins and maintain secure sessions
• Operate multiplayer games, tables, and leaderboards
• Display usernames, avatars, and chat messages to other players
• Enforce our Terms of Service and Community Guidelines
• Investigate abuse, fraud, cheating, or policy violations
• Improve stability, performance, and features
• Communicate important service updates when necessary

We do not sell your personal information.

4. Email Addresses

We collect email addresses when you register or sign in through supported authentication methods.

We use email addresses to:

• Identify and secure your account
• Support account recovery and authentication where applicable
• Prevent duplicate or abusive account creation

We do not send unsolicited marketing email at this time. If we introduce optional promotional emails in the future, you will be able to opt out.

5. Chat and User-Generated Content

Messages you send in table chat or global chat may be visible to other users and may be stored on our servers for moderation, safety, and dispute review.

Do not share sensitive personal information in chat. See our Community Guidelines.

6. Cookies and Sessions

We use session cookies to keep you logged in while you use the Service. These cookies are necessary for core functionality such as account access, table play, and wallet updates.

You can control cookies through your browser settings, but disabling session cookies may prevent you from staying logged in.

7. Third-Party Services

We may rely on third-party providers to operate the Service, such as:

• Cloud hosting and infrastructure providers
• Database hosting services
• Authentication providers (e.g., Google Sign-In, if enabled)

These providers process data only as needed to deliver the Service and are subject to their own privacy practices.

If you use Google Sign-In, Google may receive information according to its own privacy policy.

8. Data Retention

We retain account and gameplay information for as long as your account is active or as needed to operate the Service, comply with law, resolve disputes, and enforce our policies.

We may retain certain logs or moderation records for a reasonable period after account closure for security and abuse prevention.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Service is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information and terminate the account.

11. Your Choices and Rights

Depending on your location, you may have rights to access, correct, or delete certain personal information.

You may:

• Update your profile photo through account settings
• Request account-related assistance through our official contact channels
• Stop using the Service at any time

To make a privacy-related request, contact us using the methods listed on our website.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact

Questions about this Privacy Policy may be directed through the official contact methods listed on the HighRised Casino website.